Nyr Japan Co., Ltd. (“Nyr Japan”, “we”, “us”, or “our”) operates this website and provides automotive export services worldwide. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website or services.

We believe protecting the personal information of our customers and website users is essential to maintaining trust and delivering reliable services. This Policy outlines our practices in accordance with Japan’s Act on the Protection of Personal Information, the EU General Data Protection Regulation (GDPR), and other applicable privacy laws.

Unless otherwise stated, terms used herein have the meanings defined under Japan’s Personal Information Protection Act.

Definitions

Personal Data / Personal Information
Information relating to an identified or identifiable natural person.

Statutes
Applicable data protection laws including GDPR and Japan’s Personal Information Protection Act.

Processing
Any operation performed on personal data including collection, storage, use, disclosure, modification, or deletion.

How We Collect Your Data

We collect personal information when you:

• Register on our website

• Request quotations or place orders

• Contact us via forms, email, or phone

• Participate in surveys or provide feedback

• Browse our website (via cookies and analytics tools)

Compliance with Laws

Nyr Japan processes personal information in accordance with Japan’s Personal Information Protection Act, GDPR, and all applicable privacy regulations.

What Data We Collect

We may collect:

• Name, address, phone number, and email address

• IP address, browser type, cookies, device identifiers, and browsing activity

• Location information (approximate)

• Information submitted through inquiry forms or orders

We do not collect personal data without your consent.

Purpose of Use

Your personal information is used only for:

1. Contract performance (vehicle shipment, invoicing, service delivery)

2. Responding to inquiries and requests

3. Marketing communications and surveys

4. Customer support

5. Sales analysis and service improvement

6. Development of new products or services

7. Compliance with legal obligations or government requests

Security Management

We implement appropriate technical and organizational safeguards to protect personal information from unauthorized access, loss, or misuse.

Outsourcing

We may outsource certain data processing activities to trusted service providers. All such partners are contractually required to maintain strict confidentiality and security standards.

Provision to Third Parties

We do not share personal information with third parties without consent unless permitted or required by law.

Sharing of Personal Information

We may share limited personal data with:

Shared data is limited to what is necessary for service operation.

Requests Regarding Personal Information

You may request:

• Access to your personal data

• Correction or deletion

• Suspension of processing

• Disclosure of third-party sharing

Requests can be submitted via our contact details below.

GDPR Special Provisions (EEA & UK Users)

If you are located in the EEA or UK, you have additional rights including:

• Data access

• Rectification

• Erasure

• Restriction

• Data portability

• Objection to processing

• Withdrawal of consent

We process EU personal data based on:

• Contract necessity

• Consent

• Legitimate business interests

Data Retention

Personal data is retained only as long as necessary to fulfill the purposes outlined in this Policy.

Cookies

We use cookies to improve site functionality and user experience.

Cookie types include:

• Strictly Necessary Cookies – essential for site operation

• Functionality Cookies – save preferences and enable chat features

• Analytics Cookies – understand user behavior

• Targeting Cookies – personalize advertising

You may disable cookies through your browser, though some features may not function properly.

Google Analytics & Microsoft Clarity

We use Google Analytics and Microsoft Clarity to analyze website usage. These tools collect anonymous data via cookies. No personally identifiable information is stored.

Changes to This Policy

Nyr Japan may update this Privacy Policy periodically. Any changes will be posted on this page.

Contact

For inquiries regarding this Privacy Policy or your personal data:

Nyr Japan Co., Ltd.
Email: info@nyrjapan.jp
Office Hours: Monday–Friday, 9:00 AM – 5:00 PM (JST)

Data Protection Officer

Nyr Japan has appointed a Data Protection Officer responsible for privacy compliance.

For GDPR-related inquiries, please get in touch with us via the email above.